Introspection, laughter and renewed purpose filled the room as Rand Aid staff and residents came together for Eden Associate training from November 3 to 5.
The 26 participants from all Rand Aid villages and care centres explored what it truly means to care, rediscovering that real well-being comes from connection, respect and joy. The workshop reaffirmed Rand Aid’s ongoing commitment to creating homes where older people feel valued, involved and truly at home.
Rand Aid’s Eden Alternative journey began in 2012 with Ron Smith Care Centre (RSCC) embracing the philosophy wholeheartedly. Ongoing training and development will ensure that the Eden philosophy forms the basis of The Rand Aid Way in its four retirement villages and two care centres. The philosophy focuses on building vibrant, inclusive communities rather than institutional settings.
Inclusive training
Among the participants were two residents – one from RSCC and one from Thornhill Manor – alongside staff representing every level of the organisation, from general assistants and housekeepers to managers, social workers, occupational therapists and nurses.
The course introduced some participants to the Eden Alternative philosophy for the first time, while others deepened their understanding. It focused on how you are in the world and how you view the older person you serve. The aim was to move away from a purely medical model of care towards a relational one that values well-being, relationships and personal growth.
“The training focused on practical ways to bring meaning, growth and connection into daily life,” said Thornhill Manor social worker Karen Griessel. “Learning about the 10 principles and seven domains of well-being, especially autonomy, purpose and joy, reinforced that flourishing should be central, not optional.”
Nothing about me, without me
For Simoné Botha, manager of occupational therapy and recreation at RSCC, the training was ‘an intense and deeply emotional three days’. She said: “As occupational therapists, we focus on a person’s holistic well-being, not just their medical needs, so much of what we explored resonated with me. One phrase that stood out was ‘Nothing about me, without me’, a reminder that people should always be included in decisions that affect their lives.”
Tsakani Shihlomule, occupational therapist at Thembalami Care Centre, said: “The training reassured me that our occupational therapy and recreation services are on the right path. I’ve learned that ‘enough’ isn’t just measured in stats, but in how much we connect with residents and help them enjoy their days. It starts with me – simple moments, like packing clothes with a resident or sharing family photos, can bring joy and strengthen relationships.”
Michelle Matsolo, Inyoni Creek social worker, said the training highlighted that care is not one-directional. “It’s about relationships between the older person and the caregiver. The older person also has something valuable to offer, making the relationship mutually enriching.”
Violet Ngobeni, the nursing services manager at Thembalami Care Centre, said the training underscored the importance of emotional safety in the workplace. “The biggest thing I learned is that we work in a place where staff can safely share their feelings. When we face challenges together, it lightens the load and helps us find solutions as a team.”
Resident’s perspective
Thornhill Manor resident and vice chairperson of the village committee, André Vosloo, said the experience left him feeling proud and hopeful. “Seeing Rand Aid’s commitment to the wellness of older persons and meeting such dedicated staff made me excited to walk this journey with them.”
He added that the Eden principles – particularly the ‘three plagues of ageing’, the ‘human forever’ theme and the ‘FINGER’ method of prevention – broadened his understanding of ageing, support and teamwork. FINGER (Finnish Geriatric Intervention Study to Prevent Cognitive Impairment and Disability) is a lifestyle-based approach that protects brain health through healthy eating, regular exercise, mental stimulation, social engagement and managing health risks.
“Ageing is real for me and my neighbours. Support is growing within Rand Aid, and the encouragement to act as a team is commendable. I’ve already started talking to residents about the Eden Alternative and will continue sharing what I learned in my daily interactions. The three words that best describe how I felt at the end of the training are gratefulness, respect and humility.”
From Elphin Lodge, general assistant Nonhlanhla Mabuza said: “You need to build a strong relationship with residents to anticipate their needs. Knowing them helps you tackle any problems that arise – communication is key.”
Her colleague, deputy manager Hlumela Anderson, added: “Sometimes we don’t have to spend money to improve our service; we can just change the way we do our duties. Knowing that Rand Aid is willing to make changes that benefit staff and residents gives me hope.”
Lynn Barrow, deputy manager at Tarentaal Village, said: “It was an intensive three days of training with lots of emotion. The main message I took away is that we must treat all our residents with respect and dignity and involve them in decisions about their future.”
Acts of kindness
Christine Human, Thornhill Manor receptionist, said she learned how small acts of kindness can make a big difference. “A smile, a shared story, or simply listening with warmth can transform a normal day into something meaningful. The training adjusted how I view ageing – it really is a beautiful journey filled with growth, wisdom and connection.”
Amanda Diener, Rand Aid’s GM of commercial and compliance, described the training as ‘an emotional roller coaster’. She reflected on the ethical discussions that arose, such as balancing safety and independence: “If you eliminate all risks, you take away a person’s life and choice.”
On November 4, Eden Alternative South Africa praised the group on its Facebook page, writing: “It is always a pleasure to facilitate an Eden Associate workshop at Rand Aid Association, where the employees are deeply committed and passionate about improving the well-being of the residents.”
