Job type: Permanent
We are looking for an experienced, professional and compassionate Care Services Manager to provide strategic and operational leadership across our care service facilities.
Key Responsibilities
- Provide overall leadership and oversight of the care function.
- Ensure safe, high-quality resident care in accordance with established standards and regulatory requirements.
- Promote positive relationships and effective communication with residents, families, visitors and other stakeholders.
- Lead, manage and develop care staff, fostering a positive and professional working environment.
- Oversee operational and capital budgets and ensure responsible financial management.
- Collaborate with other departments to achieve organisational and resident-care outcomes.
- Develop and maintain effective relationships with key healthcare professionals, including doctors, psychologists and podiatrists.
- Oversee human resource processes within the care centres.
- Monitor infection prevention and control practices.
- Develop, review and implement policies and procedures in line with legislation, regulations and healthcare best practice.
- Coordinate and facilitate nursing and care audits, ensuring that findings are addressed and improvements implemented.
- Identify opportunities for continuous improvement in the quality and delivery of care services and overseeing on the job training.
Minimum Requirements
- Professional Nurse qualification/ Qualification in Healthcare Services Management or a related field.
- Management Development Programme/Course or equivalent management qualification will be an advantage.
- Minimum 10 years’ management experience in a hospital, clinic, residential care or similar healthcare environment.
- Proven experience in team leadership, healthcare operations and financial/budget management.
- Sound knowledge of healthcare best practices, quality assurance, infection prevention and regulatory compliance.
- Strong communication, interpersonal, problem-solving and conflict-resolution skills.
- Proficiency in relevant administrative and healthcare software systems.
Rand Aid is committed to employment equity and appointments are made in accordance with the EE Act and Rand Aid policies and its EE Plan.
If you have not received a response within three months after submission of your application, you have not been successful.
Rand Aid reserves the right not to make an appointment and to withdraw any vacancy at any time.
By providing personal information you consent to the collection, storing and processing thereof by Rand Aid in terms of the Protection of Personal Information Act, No. 4 of 2013 (POPIA). Rand Aid will process your personal information for valid and lawful reasons only.
Please send your CV, ID, proof of qualifications and proof of registration with SANC to careers@randaid.co.za by 12 October 2026.