Our Vision: To alleviate hardship, assist with overcoming life’s challenges and accompany our chosen beneficiaries on their life journey.
Our Mission
To provide comprehensive and affordable care and support and be responsive to needs of the aging community and to those with substance addiction.
To achieve our mission, we will:
- Ensure we have a viable and sustainable financial model to provide funding.
- Continuously improve our existing facilities.
- Pursue service excellence, commitment and innovation in all areas of our operations.
- Implement professional models of care and treatment, based on sound theories and practice and performing to best practice.
- Treat all people coming in and those who come into contact with the organisation with respect, decency and integrity. This includes residents, suppliers, donors and each other.
- Carefully cultivate, reinforce and maintain a culture of caring consistent with our vision and values.
- Attract, develop and retain people who are committed to our vision, culture and values.
- Adapt to a rapid and ever-changing environment.
- Identify opportunities that will benefit disadvantaged groups and reflect the diversity of our community.
- Develop new facilities to fulfil our Mission.
Our Vision
To alleviate hardship, assist with overcoming life’s challenges and accompany our chosen beneficiaries on their life journey.
Our Values (guiding concepts, beliefs and principles)
Our values are the foundation of all that we are.
It is our belief that every person making use of our services or providing our services deserves to be treated with dignity. Every person is important, worthy of our best attention, care and respect.
We strongly believe in the value of a community: where every one of our services has a character and a spirit of people caring, for and about each other. We encourage resident responsibility for and participation in communal life, while creating the space for each resident to exercise their own choices and take responsibility for their own life.
Decisions about a person’s care and treatment will always be based on their best interests.
Our Structure
Rand Aid is structured into two entities: the RA Welfare Development Trust, which derives its income from the purchase and sale of the property units on a life right basis; and Rand Aid Association, which is responsible for the daily operation of all services and facilities.
Our Funding Model
The Rand Aid model is unique in that its life right developments have the ability to generate funds in the Trust, which are applied to significantly finance the objectives of our welfare portfolio. This enables us to provide services across a range of income categories.
Since 1997, Rand Aid’s substantial property holdings are held by the RA Welfare Development Trust, a registered trust. This ensures the security of the life right purchasers.
The Trust derives its income from the purchase of property and sale of life rights. As such, those who purchase life rights in our villages are important partners in our ability to fulfil our vision.
The life right villages are managed by Rand Aid Association. Monthly unit levies are limited to the recovering of life right village expenses. Each village is treated as a separate entity for this purpose.
Good Governance
Good governance is critical to our ongoing success.
As a registered non-profit organisation, Rand Aid is committed to upholding the principles contained in the King IV Code of corporate governance in South Africa, as applicable to us.
Our services are governed by an independent, non-executive Board. We are fortunate to attract individuals with great expertise and a high level of integrity, to oversee and guide our full-time employees. The Board is responsible for all strategic decisions and ensures the continued financial stability of the organisation. The Trust and Association Boards meet bimonthly where they are fully informed of the organisation’s financial and service activities by the executive management.
Each of our retirement villages has a Village Committee, from which two members are designated to represent their village on the Rand Aid Residents’ Committee. This committee interfaces with executive management. Of this committee, two members are invited to serve on the Rand Aid Board to represent all residents.
To meet our objectives, we employ a professional team and support staff who are all committed to fulfilling our vision. Our team is varied and includes professional nurses, social workers, sessional doctors and psychologists, chartered accountants, artisans responsible for maintenance, food service personnel, grounds staff, laundry operators, housekeepers and receptionists, clerks, drivers, security and nursing care personnel.
Our employees’ commitment is evidenced by our low staff turnover rate and the job satisfaction they experience. The continued development of our staff is important and our Human Resources Department implements training programmes to foster growth and learning for all.
Chairman
Joined RAA Board
20 August 2014
Expertise
Co-Founder of ClucasGray, investment management for private clients’ portfolios
Qualifications
Bsc (Inf Proc)
CEO
Joined RAA Board
1 August 2024
Expertise
Management accountant, joined the retirement industry 2012.
Qualifications
N-Dip Cost and Management Accounting
Board Member
Joined RAA Board
13 December 2019
Expertise
Previously a Manager, Managing Partner and Head of Markets at KPMG
Qualifications
B.Compt (FS), CTA (UFS), CA(SA), H.Dip in Tax Law
Board Member
Joined RAA Board
24 August 2016
Expertise
Advocate and Member of the Bar
Qualifications
BA, LLB and LLM
Board Member
Joined RAA Board
22 August 2018
Expertise
Electrical engineering, previously a Senior Member of the South African Institute of Electrical Engineers
Qualifications
Bsc (Eng), MDP (Mining), (SMSAIEE)
Board Member
Joined RAA Board
28 September 2022
Expertise
Practising advocate
Qualifications
LLB
Board Member
Joined RAA Board
2 December 2022
Expertise
Doctor with a special interest in geriatric medicine and elderly care.
Qualifications
BSc, Medical General Practitioner, with a special interest in Geriatric medicine.
Board Member
Joined RAA Board
21 June 2023
Expertise
Chartered Accountant
Qualifications
CA (SA)
